Job Description

Responsibilities 

1. Customer Engagement & Pre-Sales Support

Understand customer system architectures and map them to Axiro's product capabilities
Deliver technical presentations, performance demos, and architecture-fit consultations
Collaborate with Sales Engineers to translate engagement into design-in opportunities

2. Design-In Enablement & Ramp-Up

Support system-level integration of beamforming and RF front-end ICs while assisting in bring-up and tuning during EVT, DVT, and PVT stages
Troubleshoot customer integration issues and coordinate with internal engineering on timely resolution
Provide feedback to internal teams for product enhancement based on field observations

3. Technical Support & Solutions

Offer hands-on support at customer sites for configuration, optimization, and debugging
Conduct product demonstrations tailored to target applications and performance criteria
Deliver expert guidance on use-case-specific implementation strategies and maintain responsiveness to customer queries through all technical stages

4. Collaboration & Knowledge Sharing

Act as a liaison between customer and Axiro’s engineering, product definition, and product marketing teams
Collaborate with Product Definition and BU Application engineering team to develop technical training collaterals, quick-start guides, and application notes
Capture voice-of-customer insights and feed them into the product definition process
Contribute to team knowledge base through regular feedback loops and field debriefs

5. Relationship Management & Growth Enablement

Build strong long-term technical relationships with engineering and procurement stakeholders
Monitor customer success post-deployment and propose future roadmap alignment
Support channel partners and distributor enablement through training sessions and technical Q&A
Represent Axiro at key industry events and technical forums with a solution-oriented mindset
 

Requirements

• Bachelor's or Master's in Electronics, Electrical, or Communications Engineering
• Experience: 8-10 years in field applications, RF system design, or radar hardware development
• Familiarity with phased arrays, beamforming, and front-end signal chains
• Experience with tools like ADS, HFSS, MATLAB/Python, and RF test equipment (VNA, Spectrum Analyzer)
• Understanding of design validation phases (EVT, DVT, PVT)
• Proficient in using CRM tools, interpreting market data, and preparing actionable insights for sales and engineering teams
• Skilled at objection handling, post-sales follow-up, and maintaining long-term customer relationships
• Strong communication, relationship-building, and problem-solving abilities
• Ability to work cross-functionally with technical and commercial stakeholders